Alert Labs Partners with RCC, Canada's Largest Waterproofing Company, to Minimize Water Damage

by Support Team February 19, 2019

Alert Labs Partners with RCC, Canada's Largest Waterproofing Company, to Minimize Water Damage

In a perfect world, the risk of a basement flood would fall to zero for every property owner who had a sump pump. The reality is that many people just don’t know if their sump pump will protect them from water damage during the next spring thaw or heavy rainfall. Enter the world’s first predictive sump pump sensor, Sumpie. Designed and manufactured by Alert Labs, Sumpie monitors and analyzes sump pump performance and water levels, and alerts property owners before water damage occurs.

With Sumpie now commercially available, Alert Labs is pleased to announce their partnership with RCC, Canada’s largest waterproofing company. Together, the companies will help customers easily minimize the risk of water damage due to sump pit overflow or sump pump failure at their properties.

Sump pumps are essential for keeping basements free from water damage, but 11% of basement floods are caused by sump pumps that fail due to power outages, a lack of maintenance, or other mechanical failures. The average repair cost of a basement flood is $43,000 and this cost doesn’t factor in the wasted time and the emotional trauma experienced when irreplaceable items such as photos are lost to water damage.

“RCC has been helping customers deal with the aftermath of basement flooding for decades. People underestimate the damage water can do. When a basement floods, it takes a toll not just financially, but emotionally, too. We’re looking forward offering Sumpie to our customers and helping them avoid the heartache and financial loss caused by basement floods,” says Tony Romanelli, CEO of RCC.


One of its most appealing features is that anyone can install Sumpie in less than two minutes in both normal and sealed sump pits. In most cases, installation is as easy as (1) clipping Sumpie to the sump pump pipe, (2) plugging it in, and (3) registering the sensor with the Alert Labs’ Dashboard. The Dashboard, for computer and mobile, provides access to information and analytics for sump pump performance, current sump pit water level, and a historical record of all flood alerts.

“Using our expertise in basement IoT technology, we've built Sumpie which extends our team of smart building sensors that minimize water damage,” says George Tsintzouras, CEO of Alert Labs. "We've heard from thousands of commercial and residential property owners who want the peace of mind that comes from knowing their property is monitored 24/7 for floods. We’re excited about our partnership with RCC and look forward to providing affordable technology and services to their customers.”



  • High sump pit water level alerts
  • Imminent flood alerts
  • Pit overflow alerts
  • Sump pump mechanical health or failure alarms
  • Sump pump performance analytics
  • Power outage alerts
  • Battery backup
  • Cellular connection for always-on operation



Flood prevention solutions that rely on a WiFi network stop working when there is a power outage due to a storm, for example. That’s why Sumpie was designed to use a cellular connection with a backup battery to continue sending real-time alerts even when the power is out.


Sumpie is the latest product to join the Alert Labs team of smart building sensors. The Flowie water flow sensor and Floodie flood sensor have helped property owners save over 180 million liters in wasted water and avoid tens of thousands of dollars in water damage.


Established in 1920, RCC is Ontario’s largest and oldest waterproofing company. RCC completes more projects on a yearly basis than any other waterproofing company in Canada. RCC works with some of the world’s leading manufacturers of waterproofing materials, to continue fostering the the latest innovations available to the industry.

Facebook: @RCCWaterproofing
Twitter: @RCCWaterproofer
Instagram: @rccwaterproofing


Alert Labs Inc. is a software, hardware, and IoT technology firm in Kitchener, Ontario, Canada. The experienced team designs attractive, easy-to-use cellular-connected sensors, with rich data analytics and reporting, to protect basements for property managers, landlords, and homeowners. Alert Labs is also working with municipalities and schools across North America including the City of Vancouver, City of London, City of Guelph, and 170 schools across Canada to enhance water conservation initiatives.

Facebook: @alertlabsinfo
Twitter: @alertlabsinfo
LinkedIn: Alert Labs Inc.
Instagram: @alertlabs

Support Team
Support Team


Leave a comment

Comments will be approved before showing up.

Also in News

Mitigate Risk of Self-Insurance with Smart Leak and Flood Solutions
Mitigate Risk of Self-Insurance with Smart Leak and Flood Solutions

by Support Team May 04, 2020

Smart leak and flood solutions help reduce risk of self-insurance by detecting water damage early to avoid repair costs.

Continue Reading →

Remote A/C Monitoring Can Keep Your Techs And Customers Safe
Remote A/C Monitoring Can Keep Your Techs And Customers Safe

by Support Team April 29, 2020

Keep techs and customers safe during covid-19 social distancing with remote air conditioning monitoring and diagnostics.

Continue Reading →

7 remote water monitoring tips during COVID-19 and beyond
7 remote water monitoring tips during COVID-19 and beyond

by Support Team April 07, 2020

7 tips for remote water monitoring data and analytics to help property and facility management protect staff and buildings during COVID-19.

Continue Reading →

get in touch!

The best way to understand how our sensors and monitoring help grow your business is to see them for yourself. Fill out the form and we'll set up a time to show you how easy it is to increase revenue, stand out from the competition, and boost customer retention.